tkpk2's Privacy Policy

1. Introduction and Purpose

tkpk2 operates a safe and reliable online casino and sports betting platform for users in Bangladesh. We believe you should have full control over your personal information. This privacy policy ("Policy") clearly explains what information we collect, why we collect it, how we use it, and how long we retain it.

This policy applies to the website https://tkpk2.lat and all related services and applications. "We", "our", or "tkpk2" refers to the organisation operating this platform. "You" or "user" refers to any person using our site and services.

2. What Information We Collect

When you register on the tkpk2 platform and use our services, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name, date of birth, and national identity card details (for age verification)
• Email address and mobile number
• Residential address
• Account login credentials (username and password stored in encrypted form)
• Financial transaction details — records of deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer
• Documents submitted for identity verification

2.2 Automatically Collected Information

• IP address and device identification details
• Browser type, operating system, and language settings
• Date, time, and duration of site visits
• Which pages were visited and for how long
• Referral source (how you arrived at our site)
• Browsing data collected through cookies and similar technologies

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may receive relevant information from authorised third-party service providers. This data collection is always conducted in compliance with applicable law.

3. Purposes for Using Your Information

We use your information only for the following legitimate purposes:

• To create and manage your account
• To process financial transactions and maintain records of them
• To verify age and confirm identity (only users aged 21 and above are approved for accounts)
• To prevent fraud, money laundering, and other unlawful activities
• To provide customer support services
• To improve the security and performance of the platform
• To monitor and provide support related to responsible gaming
• To fulfil applicable legal obligations
• To communicate relevant offers and promotions, subject to your consent

tkpk2 never sells your personal information or rents it to third parties for advertising purposes.

4. Cookies and Tracking Technologies

Our site uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the site experience.

4.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and security. Without these, the site cannot function properly.
• Performance cookies: Used to analyse which parts of the site are used most in order to improve the platform.
• Functionality cookies: Used to remember your language preference and personalised settings.

You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some site features to stop working properly.

5. Sharing and Disclosure of Information

We share information with third parties strictly only in the following circumstances:

5.1 Authorised Service Providers

We use trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, and banking-related services), identity verification, and technical infrastructure management. These providers receive only the information needed for their specific tasks and are contractually bound to uphold our privacy standards.

5.2 Legal Requirements

Information may be disclosed to relevant authorities when required by court order, legal investigation, or mandatory legal obligation.

5.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. We will notify you in advance in such cases.

6. Data Security Measures

tkpk2 applies industry-standard technical and administrative measures to protect your information:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Passwords are stored using strong hashing algorithms
• Access to sensitive information is restricted to authorised personnel only
• Regular security audits and vulnerability assessments are conducted
• Two-Factor Authentication (2FA) is available
• Automated monitoring systems are in place to detect suspicious activity

7. Data Retention Period

We retain your information only for as long as necessary. Specifically:

• All personal information is retained for as long as your account remains active.
• After account closure, information required to meet legal obligations is kept for the specified period.
• Financial transaction records are retained for a defined period as required by law.
• If you withdraw your marketing consent, your information will no longer be used for that purpose, though it may continue to be retained for legal reasons.

8. Your Rights

You have the following rights regarding your personal information:

8.1 Right of Access

You may request a copy of the information we hold about you at any time.

8.2 Right to Correction

If any of your information is incorrect, you may request that it be corrected. Some information you can update yourself from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Object to Processing

You may object to receiving marketing communications at any time. We will act accordingly.

8.5 Right to Lodge a Complaint

If you believe your information has been used improperly, please contact us directly. We will take your complaint seriously.

To exercise these rights, please contact us through the communication channels listed below.

9. Privacy of Minors

All services on tkpk2 are intended solely for persons aged 21 and above. We do not knowingly collect information from any minor. If a minor attempts to open an account on our platform, we cancel that account and immediately delete any information collected.

If a parent or guardian becomes aware that their minor child has used our services, please contact us — we will take prompt action.

10. Third-Party Links and Services

Our platform sometimes integrates with third-party service providers (such as payment gateways). These third parties have their own privacy policies, for which tkpk2 is not responsible. We recommend that you read their privacy policies as well.

11. Changes to This Policy

We may update this privacy policy from time to time. For significant changes, we will send a notice to your registered email address or display a notification on the site. Continued use of the site after any changes will be taken as your agreement to the updated policy.

The "Last updated" date shown at the top of this page always indicates the date of the most recent revision.

12. Contact Us

If you have any questions, concerns, or requests regarding your information or this privacy policy, please get in touch. Our support team provides assistance in both Bengali and English: